FAQs

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HOW FAR IN ADVANCE SHOULD I BOOK MY APPOINTMENT?

Demand for salon and spa services is high, especially on weekends and holidays. We recommend appointments be made several weeks in advance to ensure service time and availability  according to your schedule.

HOW EARLY SHOULD I ARRIVE TO MY APPOINTMENT?

Please plan to arrive 5-10 minutes early for salon services to help yourself to refreshments in our waiting area and/or browse our retail area for your favorite products.  If you are scheduled for spa services, please plan to arrive at least 15 minutes early to change into a robe and sandals and to relax in our relaxation room.

MEN’S AND WOMEN’S LOCKER ROOMS
Men’s and Women’s Locker Rooms are equipped with programmable locks, robes, sandals, showers and many other amenities for your comfort.

WHAT SHOULD I WEAR TO MY SPA SERVICE?

For ease of our 5 Star Services, we recommend removing undergarments as you will be covered at all times.  However, if you would be more relaxed, you may wear underwear or a bathing suit for massages and/or body treatments or we can provide you with disposable undergarments at your request.  We recommend open-toed sandals when receiving pedicure services, loose fitting clothing for Airbrush Spray Tanning and button-down shirts for Bridal Hair, Special Occasion Hair and/or Updos.

IS IT CUSTOMARY TO LEAVE GRATUITY?

Gratuity is not mandatory; however, it is always appreciated and can be added to any Azana Gift Card or Spa Package purchase, deducted from your gift card and/or added to your credit card transaction.  Azana Spa Packages are the ultimate gift for any occasion and are always well received.  For you convenience, we list optional gratuity add-ons under all Spa Package listings.

CAN I BRING A GROUP OF FRIENDS IN FOR SERVICES?

We specialize in groups!  Bachelor and bachelorette parties, baby showers, birthdays, engagements, anniversaries, corporate employee appreciation, and holiday parties … the list is endless!  Groups of 4 or more should schedule appointments well in advance to ensure optimal service requests and time availability.  Please contact our VIP Concierge at 262.784.4700 or Concierge.AzanaSpa@gmail.com  to coordinate your group.

PURCHASE 5 SERVICES VALUED AT $45 OR MORE AND RECEIVE 1 FREE

Service credit will be put on an Azana Salon and Spa Gift Card.  That gift card is necessary for redemption of your 5 services purchased and for the one service received free.

BOOK ONLINE, PURCHASE PRODUCTS AND PRINT GIFT CERTIFICATES ONLINE!

CUSTOM MEMBERSHIPS AVAILABLE

Contact our VIP Concierge for more information at 262.784.4700 or Concierge.AzanaSpa@gmail.com to discuss your Custom VIP Membership.