Policies

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CANCELLATIONS

If you need to cancel your appointment, please call at least 24 hours prior to the appointment time.  If you are running late, a phone call is always appreciated.  We make every effort to accommodate our clients in the event that they are running late.

CHILDREN

Azana Salon and Spa is a quiet refuge for adults.  Children under the age of 10 are not permitted in our upstairs spa area.  We welcome all children 3 and older to enjoy salon services.  However, for our client’s comfort, we respectfully request that any child under the age of 3 and not having services be left in the care of a loving adult.

GIFT CARDS

Gift cards may be used for salon and spa services, products, and gratuity.  They are non-refundable and not redeemable for cash.  Azana Salon and Spa is not responsible for any gift card that is misplaced or stolen.  Gift cards expire 5 years from the date of purchase.  Purchase and Print Gift Certificates online.

PRODUCT RETURNS

Any unused product may be returned within 14 days of purchase for an in-salon credit.  Once a product has been opened, it cannot be returned.

CELLULAR PHONES

Gratuity is not mandatory; however, it is always appreciated and can be added to any Azana Gift Card or Spa Package purchase, deducted from your gift card and/or added to your credit card transaction.  Azana Spa Packages are the ultimate gift for any occasion and are always well received.  For you convenience, we list optional gratuity add-ons under all Spa Package listings.

CAN I BRING A GROUP OF FRIENDS IN FOR SERVICES?

To maintain a serene environment, we kindly request that all cellular phones be silenced.

PAYMENT

Cash, Visa, MasterCard, American Express, Discover and Azana Gift Cards are accepted for payment.  Personal checks are not accepted.

*Prices and policies are subject to change without notice
**Prices may be different than those on the website or in the brochure

FOLLOW US ON INSTAGRAM, FACEBOOK, TWITTER, GOOGLE AND PINTEREST.  BOOK ONLINE, PURCHASE PRODUCTS AND PRINT GIFT CERTIFICATES AT www.azanaspa.com

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