FAQs
How far in advance should I book my appointment?
Demand for salon and spa services is high, especially on weekends and holidays. We highly recommend appointments be made several weeks in advance.
Can I bring a group of friends in for services?
We welcome groups. Groups of 4 or more should schedule appointments at least 6 weeks in advance to ensure the best service and time availability. Please contact a member of Azana Salon and Spa’s Service Coordinator Team to schedule your group
Is it customary to leave gratuity?
Gratuity is not mandatory; however, it is always appreciated.
Can I request a male or female therapist?
You may request a male or female therapist; however, we cannot guarantee the availability of a particular therapist. Be assured that all of our therapists are professionals and can ensure your comfort and privacy at all time
How early should I arrive to my appointment?
If you are scheduled for salon services only, you may want to arrive 5-10 minutes early. However, if you are scheduled for spa services, you will want to arrive at least 15-20 minutes early in order to change into a robe and sandals.
What should I wear to my spa service?
For ease of services, we recommend you don’t wear undergarments for massages and body treatments as you will be fully covered at all times. However, if you wish, you may wear underwear or a bathing suit, or we can provide you with some disposable undergarments at your request.